Product Details
1.Pendant Size: 28*36.3MM
2.Chain Length: 45+5CM
3.Material: Stainless Steel Necklace
Why choose stainless steel chain: 1. No rust; 2. Not Allergic; 3. Powerful of anti-acid,anti-alkali; 4. No deformation; 5. Do not fade.
4. Color: Gold Color Necklace/ Steel Color Necklace
5. Product Name : Horse Head Silhouette Girl Pendant Necklace Hollow Stainless Steel Choker for Women Fashion Jewelry Gift
Dropshipping : YES.we can do dropshipping(without any invoice and information for you);all of our goods in our store have large stock, very suitable for you to do dropshipping!
Notice:
You can contact me directly if you:
1.Need discounts for large orders.
2.wanna customize. (We are direct factory and can make your design ideas come true.)
Product Show
Q&A
Q1 : What the jewelry size is ?
A:All of our goods has the size description in the details.you can check if you suitable for you .
Q2 : When can I receive package after payment ?
A:Standard service takes about 20-50 business days. Expedited Service takes about 3-15 business days. Depends on destination and objective factor. It may take more times up to 35-90 days.
Q3 : I still have not received the items after 35 days ,what should I do?
A : International shipping needs more time ,please wait a few days until the 60th,if you still do not receive the package ,please contact us, we provide full refund without excuse.
Q4 : I receive the item in broken, what should I do ?
A : Every item is well inspected before shipping, though we packed well it still can not be avoid because of rough handing by shipping worker. In this case please contact us and let me know how many quantity in broken and offer us the picture, we will refund you or resend to you.
Q5 : What I received is different from picture, what is happened?
A : We have many many orders each day, sometime we will make this mistakes. So here very sorry to give you trouble. But also contact us freely, we will resend it right away without any excuse. Really really hope do not give us dispute or negative feedback.
Product Maintenance
About Shipment
1. If you want the parcel safer and faster, please choose Aliexpress Standard Shipping;
2. If you need DHL, Fedex or EMS these fast shipping way, then you can contact me about the shipping fee.
About Feedback
1. If you like our goods, your FIVE-star feedback to us will be highly appreciated and also will give us much encouragement.
2. Certainly if the goods have anything that you do not like, please tell us directly, and we will give you satisfactory answer within 24hours. But please don't leave negative feedback before we deal with it;
3. If you have not got the parcel after 75 days, please read below message clearly :
Please open dispute to say that you have not got the goods directly, so that here we can refund money to you. Or you can contact us to resend.
Shipping by Fedex, DHL or any fast shipping way, generally speaking it will cost about 5-7 days to get to your door. If you have not got the parcel after 15 days, you should contact us directly, then we can check the reason and quickly deal with it for you.
Shipping & Return Policy
At Hokdi Store, we want every customer to enjoy a smooth, safe, and reliable shopping experience. Please read our shipping and return policy carefully before placing an order.
Shipping Policy
Processing Time
All orders are processed within 2–5 business days after payment confirmation. During high-demand seasons, holidays, or special promotions, processing may take slightly longer.
Once your order has been processed and shipped, you will receive a confirmation email with tracking details, if available.
Shipping Time
Estimated delivery time depends on the customer’s location and the shipping carrier.
Typical delivery time is:
United States: 5–12 business days
International Orders: 10–20 business days, depending on destination and customs processing
Please note that delivery times are estimates only and may vary due to weather, holidays, carrier delays, customs clearance, or other situations beyond our control.
Shipping Cost
Shipping costs are calculated at checkout based on the product, destination, and shipping method. From time to time, we may offer free shipping promotions.
Incorrect Shipping Address
Please make sure your shipping address is correct before placing your order. Hokdi Store is not responsible for orders shipped to an incorrect or incomplete address provided by the customer.
If you notice an address mistake, please contact us as soon as possible.
Once an order has been shipped, we may not be able to change the address.
Lost or Delayed Packages
If your package is delayed, please allow a few extra business days for the carrier to update tracking information. If your order appears lost, contact us and we will help you investigate the issue with the shipping carrier.
Hokdi Store is not responsible for delays caused by shipping carriers, customs, weather, or incorrect shipping information.
Return & Refund Policy
Because many of our products are specially prepared, printed, or fulfilled after an order is placed, we only accept returns or refunds under certain conditions.
Return Eligibility
We accept return or refund requests if:
- The item arrives damaged
- The item is defective
- You received the wrong item
- The product has a major printing or manufacturing issue
To request a return, refund, or replacement, please contact us within 7 days of delivery.
Non-Returnable Items
We do not accept returns or refunds for:
- Buyer’s remorse
- Wrong size selected by the customer
- Wrong color selected by the customer
- Incorrect shipping address provided by the customer
- Personalized or custom-made products, unless defective or damaged
- Items that have been used, washed, damaged, or altered by the customer
Damaged or Defective Items
If your item arrives damaged or defective, please email us.
Please include:
- Your order number
- Clear photos of the damaged or defective item
- A photo of the packaging, if damaged
- A short explanation of the issue
After reviewing your request, we may offer a replacement, refund, or another suitable solution.
Return Shipping
If a return is approved due to our mistake, damage, or defect, we will provide instructions for the return process.
If a return is approved for any other reason, the customer may be responsible for return shipping costs.
Refunds
Once your refund request is approved, the refund will be processed to your original payment method. Please allow 5–10 business days for the refund to appear, depending on your bank or payment provider.
Order Cancellations
Orders can only be cancelled within 12 hours of purchase. After this time, the order may already be in processing or production and cannot be cancelled.
To request cancellation, contact us quickly.
Contact Us
For any shipping, return, or order-related questions, please contact us.
Warranty Policy
At Hokdi Store, we care about product quality and customer satisfaction. We carefully check and work with trusted suppliers to make sure every product is delivered in good condition.
Warranty Coverage
Our warranty covers products that arrive with:
- Manufacturing defects
- Damaged parts or materials
- Printing or production errors
- Wrong item received
- Product not working as described, if applicable
If your product has any of these issues, please contact us within 7 days of delivery.
What Is Not Covered
Our warranty does not cover:
- Damage caused by misuse or improper handling
- Normal wear and tear
- Accidental damage after delivery
- Damage caused by washing, cleaning, or using the product incorrectly
- Wrong size, color, or design selected by the customer
- Buyer’s remorse
- Personalized products, unless they arrive damaged or defective
Warranty Claim Process
To request warranty support, please email us.
Please include:
- Your order number
- Clear photos or videos showing the issue
- A photo of the product packaging, if damaged
- A short description of the problem
After reviewing your claim, we may offer a replacement, refund, store credit, or another suitable solution depending on the issue.
Replacement or Refund
If your warranty claim is approved, Hokdi Store may provide a free replacement or refund. The final solution will depend on the product type, issue, and availability.
Important Note
Warranty claims must be submitted within 7 days after delivery. Claims submitted after this period may not be accepted.
Contact Us
For warranty-related questions, please contact us.
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