Welcome to my store!
Householdwholesale & Global sell
Factory price &Free shipping
Every week new arrival upload
Enjoy you shopping time.
Product: 100% brand new pillowcase (pillow not included)
Size:
40*40cm(16 inches * 16 inches)
45*45cm(18 inches * 18 inches)
50*50cm(20 inches * 20 inches)
60*60cm(24 inches * 24 inches)
Material: Polyester comfortable material.
Washing method: machine wash, 30°C warm water, do not dry clean, do not bleach, dry, the maximum ironing temperature is 100°C
Notice:
1: Please allow product size error 1-3 cm, color error 5%!
2: Due to the color difference of the computer screen, especially the color difference between the CRT screen and the LCD screen, we do not guarantee that the color of our product is exactly the same as the picture you see, I hope you can understand!
Traffic details:
1. The goods will be shipped within 1-7 working days after payment.
2. We provide China Post Airmail, ePacket, DHL, FEDEX, EMS and other transportation methods, and the postage is calculated according to the weight of the package. The email delivery time is 7-30 days. China Post air mail is no longer free.
3. DHL, FEDEX, EMS express service usually takes 3-15 working days to reach you.
Pay:
1. If you choose China Post Air Mail, most of us will send it to you by e-mail!
2. Please make payment within five days after placing the order, or contact us for details.
Service Policy:
1. All emails must be replied within 1 business day. If you do not receive a response, please check your spam folder or resend the email.
2. Due to the color difference between computer screens, especially CRT screens and LCD screens, we do not guarantee that the colors of our products will be exactly the same as the pictures you see.
Feedback:
1. Your feedback is very valuable to us and is the key to our success.
2. If you leave us a 5-star feedback, we would appreciate it.
3. If you are not completely satisfied with the purchased product. Please contact us before leaving any negative feedback.
Refund policy:
1. If we send the wrong product, we will release the correct product after confirming the conditions.
2. If you are not satisfied for any reason, you can return the goods as they are to us for refund or exchange.
3. We will send the correct product when returning the product.
about us:
1. We have our factory, we can customize your patterns on pillowcases and carpets, if you need, you can leave us a message, and we also support direct sales. Please, if you are a trader and want to. Email us to enjoy the best price and commercial images without watermark.
2. If you like us, please add our shop to the shop list!
Shipping & Return Policy
At Hokdi Store, we want every customer to enjoy a smooth, safe, and reliable shopping experience. Please read our shipping and return policy carefully before placing an order.
Shipping Policy
Processing Time
All orders are processed within 2–5 business days after payment confirmation. During high-demand seasons, holidays, or special promotions, processing may take slightly longer.
Once your order has been processed and shipped, you will receive a confirmation email with tracking details, if available.
Shipping Time
Estimated delivery time depends on the customer’s location and the shipping carrier.
Typical delivery time is:
United States: 5–12 business days
International Orders: 10–20 business days, depending on destination and customs processing
Please note that delivery times are estimates only and may vary due to weather, holidays, carrier delays, customs clearance, or other situations beyond our control.
Shipping Cost
Shipping costs are calculated at checkout based on the product, destination, and shipping method. From time to time, we may offer free shipping promotions.
Incorrect Shipping Address
Please make sure your shipping address is correct before placing your order. Hokdi Store is not responsible for orders shipped to an incorrect or incomplete address provided by the customer.
If you notice an address mistake, please contact us as soon as possible.
Once an order has been shipped, we may not be able to change the address.
Lost or Delayed Packages
If your package is delayed, please allow a few extra business days for the carrier to update tracking information. If your order appears lost, contact us and we will help you investigate the issue with the shipping carrier.
Hokdi Store is not responsible for delays caused by shipping carriers, customs, weather, or incorrect shipping information.
Return & Refund Policy
Because many of our products are specially prepared, printed, or fulfilled after an order is placed, we only accept returns or refunds under certain conditions.
Return Eligibility
We accept return or refund requests if:
- The item arrives damaged
- The item is defective
- You received the wrong item
- The product has a major printing or manufacturing issue
To request a return, refund, or replacement, please contact us within 7 days of delivery.
Non-Returnable Items
We do not accept returns or refunds for:
- Buyer’s remorse
- Wrong size selected by the customer
- Wrong color selected by the customer
- Incorrect shipping address provided by the customer
- Personalized or custom-made products, unless defective or damaged
- Items that have been used, washed, damaged, or altered by the customer
Damaged or Defective Items
If your item arrives damaged or defective, please email us.
Please include:
- Your order number
- Clear photos of the damaged or defective item
- A photo of the packaging, if damaged
- A short explanation of the issue
After reviewing your request, we may offer a replacement, refund, or another suitable solution.
Return Shipping
If a return is approved due to our mistake, damage, or defect, we will provide instructions for the return process.
If a return is approved for any other reason, the customer may be responsible for return shipping costs.
Refunds
Once your refund request is approved, the refund will be processed to your original payment method. Please allow 5–10 business days for the refund to appear, depending on your bank or payment provider.
Order Cancellations
Orders can only be cancelled within 12 hours of purchase. After this time, the order may already be in processing or production and cannot be cancelled.
To request cancellation, contact us quickly.
Contact Us
For any shipping, return, or order-related questions, please contact us.
Warranty Policy
At Hokdi Store, we care about product quality and customer satisfaction. We carefully check and work with trusted suppliers to make sure every product is delivered in good condition.
Warranty Coverage
Our warranty covers products that arrive with:
- Manufacturing defects
- Damaged parts or materials
- Printing or production errors
- Wrong item received
- Product not working as described, if applicable
If your product has any of these issues, please contact us within 7 days of delivery.
What Is Not Covered
Our warranty does not cover:
- Damage caused by misuse or improper handling
- Normal wear and tear
- Accidental damage after delivery
- Damage caused by washing, cleaning, or using the product incorrectly
- Wrong size, color, or design selected by the customer
- Buyer’s remorse
- Personalized products, unless they arrive damaged or defective
Warranty Claim Process
To request warranty support, please email us.
Please include:
- Your order number
- Clear photos or videos showing the issue
- A photo of the product packaging, if damaged
- A short description of the problem
After reviewing your claim, we may offer a replacement, refund, store credit, or another suitable solution depending on the issue.
Replacement or Refund
If your warranty claim is approved, Hokdi Store may provide a free replacement or refund. The final solution will depend on the product type, issue, and availability.
Important Note
Warranty claims must be submitted within 7 days after delivery. Claims submitted after this period may not be accepted.
Contact Us
For warranty-related questions, please contact us.
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